Run it yourself, or let us run it for you.

Every plan includes email support (Mon-Fri), access to our full help center and tutorials, and bug reporting. We respond to emails within 24-48 hours on business days.

Same-day email responses, a 1-hour onboarding call to get your account dialed in, a 30-minute monthly check-in, and a quarterly review of your brand profile and content performance.

Managed covers the production side — we review AI-generated content, handle publishing, and send you a monthly report. Managed + Strategy adds a dedicated specialist who runs monthly strategy calls, manages your community (comments, DMs, engagement), and writes commentary on your reports so you know what's working and what to change.

Yes. Both managed tiers include a full Apaya platform subscription (Blaze plan). You don't pay separately for the platform.

Yes. Most people start by running Apaya themselves. If you decide you'd rather hand it off, we'll transition you to a managed plan without any interruption to your posting schedule.

We ask for a 3-month minimum. The first month is onboarding — learning your brand, dialing in your voice, getting approvals right. It takes at least 90 days to see meaningful results from consistent social media.

Pricing is per brand. If you're managing 5 brands, the per-brand rate applies to each. For 10+ brands, contact us for volume pricing.

Yes. Upgrade anytime, downgrade at the end of your billing cycle. No penalties, no friction.