Cookie Policy

APAYA, including its subsidiaries (collectively referred to as “APAYA”, “we”, “us”, or “our”), is committed to transparency in the usage of cookies and similar technologies on our websites. This Cookie Policy outlines our practices concerning the use of cookies across our websites, including but not limited to www.apaya.com and other related sites managed by us that link to this Policy.

1. Use of Cookies

We use cookies and related technologies to enhance user experience and improve the performance of our websites. Our use of cookies extends to our marketing partners, affiliates, and third-party service providers.

2. Understanding Cookies

A cookie is a small file placed onto your device that enables website features and functionality. Cookies can serve various purposes: some are necessary for the website to function, while others gather information on user preferences and device usage, aiding in marketing and analytical efforts.

3. Purpose of Cookies

Cookies help us enhance your navigation through our websites, remember your preferences, and engage in analytics and optimization tasks. By analyzing how you and others navigate our websites, we can tailor content and advertising to better match your interests. While cookies enhance the site usability, you can manage them individually through your browser settings.

4. Managing Cookies

If you prefer to avoid the use of cookies on our website, your browser settings can be adjusted to reject cookies or alert you when a website tries to place a cookie on your device. To manage cookie settings and learn more about your privacy options, refer to the help section of your browser. Detailed guidance is also available on www.aboutcookies.org, which offers comprehensive information on managing cookies on various browsers.

Additional Resources:

Firefox Private Browsing and Cookie Management
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome Incognito and Cookie Management
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

Internet Explorer InPrivate and Cookie Management
https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

Safari Private Browsing and Cookie Management
https://support.apple.com/guide/safari/browse-privately-ibrw1069/mac

5. Types of Cookies We Use

Our websites use the following categories of cookies:

  • Essential Cookies: These are necessary for basic site functionality and are therefore always enabled.
  • Analytics Cookies: These cookies collect data related to your use of our websites and enable us to improve our services.
  • Functionality Cookies: These cookies remember choices you make such as language or region to enhance your experience.
  • Advertising Cookies: Placed by advertising networks, these cookies deliver targeted advertising based on your browsing habits and usage of our websites.

5.1 Specific Types of Cookies Used

We employ various types of cookies on our websites to enhance functionality and improve user experience. Here are some specific examples of cookie categories and their typical uses:

  • Essential Cookies: These cookies are vital for basic website operations. They are used for session management and user authentication, ensuring that users can navigate the website securely and without interruption. For instance, they help keep users logged in as they move from page to page.
  • Analytics Cookies: We use tools like Google Analytics to gather data on how users interact with our website. These cookies help us understand user behavior, such as which pages are visited most frequently and how users navigate between pages. This information is crucial for optimizing our website and enhancing user experience.
  • Functionality Cookies: These cookies remember user selections such as language preferences, region, or settings to provide a more personalized experience. For example, they can store your language choice and ensure that you see the website in your preferred language on subsequent visits.
  • Advertising Cookies: Placed by advertising networks like Google AdSense, these cookies track user interactions and interests to deliver targeted advertising. They analyze your browsing habits on our site and other sites to present you with advertisements that are tailored to your interests.
  • Performance Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions, which means improving the users’ experience.
  • Security Cookies: We use security cookies to identify and prevent security risks. They are used to authenticate users and protect user data from unauthorized parties.
  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

5.2 Cookie Duration

Each type of cookie used by our website has a different lifespan:

  • Essential Cookies are typically session-based and expire when you close your browser.
  • Analytics Cookies can last from a few minutes to up to two years, depending on how they are configured.
  • Functionality Cookies may remain on your device for several months.
  • Advertising Cookies might stay active for up to a year.

6. Changes to the Cookie List

Note that our cookie list is updated quarterly; thus, it may not always reflect the latest cookies in use. Visit this policy regularly for the most current version.

6.1 Consent for Cookies

To comply with legal requirements, we obtain your consent before any non-essential cookies are placed on your device. A cookie banner appears when these are presented, providing you the choice to accept or decline the use of cookies.

6.2 Managing Cookie Preferences

You can change your cookie preferences at any time by accessing our cookie settings panel. Withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.

7. Cookies in Our Services

Beyond website browsing, we also use cookies and tracking technologies within the subscription services we offer, as detailed in our Privacy Policy and Subscription Services Agreement.

7.1 Third-Party Cookies

Our website uses the following third-party services which may set cookies on your device:

  • Google Analytics for traffic and user behavior analysis.
  • Social media buttons such as Facebook and Twitter may set cookies to integrate with their services.

8. Policy Updates

We reserve the right to modify this Cookie Policy at any time. Such changes will be effective immediately upon posting the revised policy on our website. We encourage periodic review of this policy to stay informed. Continued use of our websites after changes to this policy will indicate your acceptance of the revised terms.

8.1 Cross-Border Data Transfers

Cookies set by our website may result in the transfer of personal data to countries outside of the United States/European Economic Area. Such transfers are conducted in compliance with applicable laws and regulations.

9. Contact Information

If you have any questions or concerns regarding our use of cookies, please contact us at:

Email: info@apaya.com

Note: Provide your actual contact details here.

10. Changes to This Cookie Policy

This Cookie Policy is versioned and includes a date of the last update. We encourage you to review the policy periodically. Changes will be effective immediately upon posting the updated policy on our website.

Last Updated: 10/3/2025