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Social media management services and software, together.

Apaya combines AI-powered social media management software with done-for-you social media services—so you can get set up fast, get expert help whenever you need it, or let our team handle everything while you focus on running your business.

Visit our help center for self-service articles or contact us directly.

Platform Support

The businesses that grow fastest on Apaya all have one thing in common.

The businesses growing fastest on Apaya have Priority Support in common. When they have a question, they call us and we handle it, usually the same day. No friction. No slowdowns. Just momentum.

Every Apaya customer gets email support included. That never goes away. But our Priority Support customers get something different: same-day responses and a direct line to the people who built this platform. When you need help with something, you're not submitting a ticket into a void. You're talking to someone who can actually fix it.

Priority Support is 20% of your annual plan, billed once per year. For most customers, that works out to less than $10/month for same-day access to our team.

See support plans

Same-day responses

Not "within 2-3 business days." The same day you reach out.

Chat & phone access

Chat directly with our team. Yes, we'll even pick up the phone.

We fix it, not just explain it

We don't send you a link to an article. We get into your account and resolve the issue.

Onboarding Services

Your brand, set up by the people who built the platform.

Most customers are live and posting within 3 business days. That's because we handle everything—brand framework, templates, social connections, posting schedule—so you open Apaya ready to go, not ready to start.

We work closely with every business we onboard. We know exactly what makes the AI produce great content for your brand, the right templates, the right schedule, the right voice. You get that expertise applied to your account from the start.

When we onboard you, we handle 95% of the work. Your account comes loaded with branded templates, configured content categories, connected social accounts, and the AI already generating posts in your voice. You show up and start approving content.

It's a one-time investment — from $299 per brand — and most customers tell us it paid for itself within the first month.

See onboarding packages

What we do during onboarding

1

Learn your brand

We study your website, your competitors, your voice. We build your brand framework inside Apaya so the AI knows how to write like you.

2

Upload your assets

Logos, photos, product images, team headshots. Everything goes into your media library, organized and ready to use.

3

Design your templates

We create 6-10 custom graphic templates in Apaya's design editor using your colors, fonts, and imagery.

4

Connect & configure

Social accounts connected, posting schedule configured, content categories set up. Everything dialed in.

Hand it to you, ready to go

You open Apaya and content is already generating. Hit approve. That's it. Your social media accounts are populated with content ongoing.

Managed Social Media

Stop thinking about social media. We'll handle it.

You started your business to do what you're great at, not to spend your evenings writing Instagram captions and designing graphics. Hand it to us. We'll keep your social media active, on-brand, and consistent while you focus on running your business.

With Apaya's managed services, we become your social media team. The AI generates content tailored to your brand. Our team reviews every post for quality, accuracy, and tone. We schedule it, publish it, and track what's working. You approve if you want to. Or trust us to run it and check in whenever it's convenient.

Most agencies assign one coordinator to dozens of accounts. They use social media management tools behind the scenes, charge you a premium for the labor, and deliver content that could belong to any brand. We built the tool, we know the tool, and we use it to manage your social media the way it should be managed: consistently, professionally, and in your voice.

Content Plan

$500/mo

AI content generation + publishing across all platforms. Perfect if you want consistent posts without touching the platform.

Full Service

$1,500/mo

Everything in Content, plus a dedicated strategist, monthly calls, performance reports, and ongoing template refinement.

Compare that to the $3,000-$5,000/month a traditional agency charges. Often for fewer posts, slower turnaround, and generic content that could belong to any brand. We're not cheaper because we cut corners. We're cheaper because the AI does the heavy lifting, and our team focuses on making sure it's excellent.

See managed plans

What you get back

Your time

Stop spending 5-10 hours a week on social media. That's 250-500 hours a year back in your business.

Consistency

Posts go out on schedule, every week. No gaps when things get busy. No panic when you realize you haven't posted in two weeks.

Professional quality

Custom graphics. Thoughtful captions. Platform-specific formatting. Content that looks like you hired a full-time social media manager.

Full visibility

You still have your Apaya account. See every post, check analytics, approve content. You're in control — you just don't have to do the work.

Why businesses choose Apaya over a traditional agency.

Agencies charge premium rates and use generic tools. We built the tool and the service together.

A fraction of the cost

Traditional social media agencies charge $1,500 to $5,000 per month. Our managed content service starts at $500/month because the AI handles content generation, graphic design, and scheduling. Our team focuses on strategy, quality control, and making sure everything is on-brand.

Built on your brand, not templates

During onboarding, we upload your logos, photos, and brand assets into the platform. We create custom graphic templates in our built-in design editor. Every post uses your colors, your imagery, your voice.

Full transparency

You have your own Apaya account. You can see every post before it goes out, review the content queue, check analytics, and approve or edit anything. No black box. If you ever want to take over and run things yourself, everything is already set up in your account.

Consistency you can count on

Your social media stays active every week, every month, year round. That steady presence is what builds real visibility, real followers, and real business over time.

FAQs

Common questions about Apaya's social media management services.

Start with the platform. We're here when you need us.

Every plan includes support. Try Apaya free for 3 days and see how it works.

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